Privacy Policy

Effective Date: July 22, 2025

Awan Homeopathic Clinic (“we,” “us,” or “our”) is committed to protecting your privacy. This Policy outlines how we collect, use, store, share, and protect your personal data collected via awanhomeoclinic.com

1. Information We Collect

We may collect:

  • Contact information: name, email, phone number, address (if provided via appointment forms or orders).
  • Health-related information: details you voluntarily share (e.g., symptoms or treatment history).
  • Usage data: site usage, IP address, device info, and cookies (automatically collected)
  • Payment/order info: details needed to process orders via WooCommerce.

2. How We Collect Information

  • You provide data when booking appointments, ordering products, or submitting forms.
  • We collect technical and navigational data using analytics tools and cookies

3. Why We Use Your Data

  • To process your orders and appointment requests.
  • To communicate news, updates, and service reminders.
  • To improve our services, website performance, and user experience.
  • To comply with legal obligations (e.g., billing, health record standards).

4. Data Sharing

We only share your information:

  • With trusted third-party service providers (e.g., payment processors, hosting, email software).
  • When legally required (e.g., by law enforcement or health authorities).
  • In case of business changes (e.g., sale or transfer of assets with protections in place

5. Cookies & Tracking Technologies

We utilize cookies and tracking tools to:

  • Remember your preferences.
  • Analyze site traffic and improve services.
  • Support remarketing campaigns (e.g. Google Ads, Facebook)

6. Your Data Security

We implement reasonable safeguards (SSL encryption, secure servers, and access controls) to protect your data. However, no online method is completely secure and good.

7. Your Rights

Depending on your location, you may have:

  • The right to access, correct, or delete your personal data.
  • The right to object to or restrict processing.
  • The right to withdraw consent for direct marketing communications

To exercise these rights, please contact us using the details below.

8. Data Retention

We retain information only as long as necessary for service provision, legal obligations, or legitimate business interests. Health-related data may be stored up to 5 years or as required by law.

9. Children’s Privacy

This Site is not directed to children under 13. We do not knowingly collect personal data from minors ⎯ if discovered, such data will be promptly deleted.

10. International Transfer

If applicable, your data may be transferred outside Pakistan. We ensure transfers comply with Pakistani law and include appropriate safeguards.

11. Changes to This Policy

We may update this Policy from time to time. We’ll publish changes here with an updated effective date

12. Contact Us

If you have any questions or concerns about this Privacy Policy or wish to exercise your rights, please contact:

Awan Homeopathic Clinic
Email: info@awanhomeoclinic.com
Address: Awan homeopathic clinic and research center shuba choke bajori gate dabgari road Peshawar city
Phone: +92 0306 8982927